Shipping & Delivery Terms
At Concord United Products, we are committed to delivering high-precision industrial solutions to our global partners with efficiency and reliability. Below are the standard terms governing our shipping and delivery processes.
1. Global Delivery Timeline
- Standard Lead Time: We strive to dispatch all orders within 3 to 5 weeks from the date of Order Confirmation and receipt of payment (or as per agreed credit terms).
- Worldwide Coverage: We offer shipping to all major industrial hubs across the globe.
- Transit Times: While we ensure timely dispatch from our facility, final delivery dates may vary slightly based on the carrier’s schedule and local customs clearance procedures in the destination country.
2. Incoterms® 2020
Unless otherwise agreed upon in writing, our standard shipping terms are:
- FCA (Free Carrier): We deliver the goods, cleared for export, to the carrier nominated by the buyer at our designated premises.
- CIF (Cost, Insurance, and Freight): For sea or air freight, we can arrange delivery to your nearest port/airport, including insurance coverage until the goods reach the destination port.
- EXW (Ex Works): Available upon request for clients who wish to manage the entire logistics chain using their own freight forwarders.
3. Shipping & Packaging
- Industrial Grade Packaging: All blades, dies, and components are treated with rust-preventatives and secured in high-strength, export-quality packaging to ensure they arrive in perfect condition.
- Tracking: Once your order is dispatched, a tracking number and all relevant shipping documents (Invoice, Packing List, Certificate of Analysis) will be provided immediately.
4. Import Duties & Taxes
- Compliance: The buyer is responsible for all import duties, taxes, and local customs fees applicable in their respective country.
- Documentation: Concord United Products will provide all necessary export documentation required to facilitate a smooth customs entry process.
5. Force Majeure
While we maintain a strict delivery schedule, Concord United Products shall not be held liable for delays caused by circumstances beyond our reasonable control, including but not limited to carrier strikes, natural disasters, or unforeseen global logistical disruptions.
For any requests regarding logistics or any other query please contact info@concordunited.com